by Rebeca | Sep 5, 2020 | Customer
Consum is a retail company. The are a Soffid customer since 2016. The company chose Soffid to be the tool to manage all their identities and accesses. Is that the reason why Consum has increased its productivity.
There has been a substantial increase in productivity by implementing the provisioning solution.
Soffid has also improved the level of security, as well as the company application access control.
We have manage the integration of Legacy Platforms such as AS400
Soffid has helped too to have the ISO27001 certification, obtained in 2019.
We have pushed forward the issue of ensuring the security and access control of the resources, what have been crucial to obtain ISO27001.
Soffid offers too secure remote access through Priviledge Account Management, so that, providers and IT specialists have the possibility to access to certain resources at the central.
by Rebeca | Sep 5, 2020 | Customer
Diputación de Barcelona offers services such as email, a variety of applications …
They wanted to improve the service they offered to its clients: both employees of the council and the town hall ones.
Thanks to Soffid, they have improve the registration process as well as to implement a new system to grant the correct permissions automatically through our Identity Management system connected to the Diputación’s own human resources system.
This allows the organization to manage user registrations and cancellations. Anyway, the real challenge to Soffid, in this case, has been the creation of workflows so that all your clients can self-manage their own accounts. It allows the creation of shared folders and the possibility to access to them, to create the corresponding roles and the ACLs as well as it automatically sends an email to the head of the service.Improving the service in terms of improving access to applications and response time are been the great benefits of Soffid. Implementing the Single Sign On solution based on SAML has been the challenge to be faced by Soffid in this project.
by Rebeca | Sep 4, 2020 | Customer
This customer was looking for an Single Sign On solution for their business.
They have a total of four SAP’s in three different environments (QA, DEV and Production) so the password management was very difficult.
They asked us to improve the user experience. So that Soffid implement the correct solution to change the password in all SAP instances automatically once it had been change in the active Directory; and thus it is always synchronized.
They have currently approved the acquisition of the Privileged Accounts Management module too.
by Rebeca | Sep 4, 2020 | Customer
When FCC contacted Soffid, they already had an identity management service with Oracle, Oracle Internet Directory and Oracle Identity manager.
We start by changing the OID to the Soffid LDAP. Soffid LDAP is an LDAP but with a series of particular Soffid addons that improve security when providing passwords. The next step is to change all the provisioning cycles.
The problem we encountered was the great movement in the helpdesk part when organizing the customer registration and cancellation campaigns. The single user sign-up process could take up to two weeks. We also export it to “Field Services”.
by Rebeca | Sep 4, 2020 | Customer
The challenge Nacion Servicios posed us was to increase the operational and security level at the company.
The user registration, cancellation and modification processes have been optimized for all its platforms as well as to have a central point in which manage the different resources.
It takes usually a long time to have a new user profile in different databases, because they had hundreds of application and databases. With Soffid it has been considerably reduced by having our software as a central repository. In this way, the identity is created only once, and Soffid replicate it in the different databases or systems.
