Managing Non-Human Identities and AI Agents

Digital identity is no longer exclusive to human users. With the rise of automation, APIs, and AI agents, organizations are managing an increasing number of non-human identities that require access to critical data and systems.

This evolution presents a significant challenge: how can organizations ensure these identities operate securely without becoming a weak link in corporate cybersecurity?

 

The Rise of Non-Human Identities

From service accounts and bots to AI agents capable of decision-making, organizations are integrating more autonomous digital entities into their infrastructure. These identities have access to sensitive data, execute automated processes, and, in many cases, operate with elevated privileges.

The issue is that many of these identities are not properly managed or monitored, increasing the risk of security breaches, uncontrolled access, and compliance violations.

Key Challenges in Managing Non-Human Identities

🔹 Visibility & Control: Many organizations lack a clear inventory of non-human identities operating within their systems, leading to unmanaged access risks.
🔹 Credential Lifecycle & Security: Static, poorly managed credentials can be exploited by attackers if they are not properly rotated or decommissioned.
🔹 AI & Automation Access: AI agents interacting with enterprise data require robust controls to prevent unauthorized access or unintended modifications.
🔹 Regulatory Compliance: Regulations such as GDPR, ISO 27001, and DORA mandate that all identities (human and non-human) be audited and managed within a secure control framework.

How Soffid IAM Addresses This Challenge

At Soffid IAM, we understand that identity management can no longer be limited to human users. Our platform provides a comprehensive and converged approach, capable of managing both human and non-human access with the highest security standards.

✅ Soffid Identity Governance (IGA): Defines and controls the lifecycle of all identities, ensuring that service accounts and AI agents have only the minimum, strictly necessary permissions.
✅ Soffid Privileged Access Management (PAM): Monitors and protects the privileged access of non-human identities, preventing misuse of high-risk accounts.
✅ Soffid Identity Orchestration: Automates workflows for dynamic access management, ensuring that AI and automation permissions are granted only when needed and under supervision.
✅ Soffid Desktop PAM: Extends privileged access security to local environments and endpoints, mitigating risks in devices where service accounts or automated applications operate.

The Future: Non-Human Identities as Both a Risk and a Solution

As we move into 2025, the ability to manage non-human identities with the same level of rigor as human identities will be a key factor in enterprise cybersecurity strategies.

With Soffid IAM, organizations can stay ahead of this trend, ensuring secure, monitored, and auditable access for all identities within their digital ecosystem.

Is your company ready for the new reality of identity management? Find out with Soffid IAM.